Beeline is a vendor management system (VMS) used by some of our enterprise clients.
Business Entity Services Team (BEST)
This group helps independent professionals become legal businesses by establishing LLCs (Limited Liability Companies) and acquiring EINs (Employer Identification Numbers) on their behalf. BEST also assists with compliance by sourcing business insurance options and handling Sexual Harassment Trainings for states where necessary.
Buyers are enterprise clients seeking talent on the MBO Marketplace.
We generally refer to enterprises as “clients” and to talent as “independent professionals.” MBO’s original clients were exclusively independent professionals.
MBO’s Client Care team supports the independent professionals we serve.
Corporate Services (CS)
Our program enabling independent professionals to form their own S-Corp or C-Corp and pay themselves on a W2 from that corporation.
Directs is a term within MBO for the independent professionals who engage our support services while billing one or more clients of their own — entities or individuals outside of our enterprise client list.
Employer Identification Number (EIN)
An employer identification number is a unique, nine-digit identifier assigned so a business entity can be readily identified by the Internal Revenue Service (IRS). Our Business Services team helps independent professionals apply for an EIN. Along with tax reporting, EINs allow independents to open business bank accounts and apply for business credit lines.
Enrollment Managers (EM)
Enrollment Managers are the MBO team members responsible for onboarding independent professionals into our independent workforce programs.
The companies and organizations we serve are referred to as “enterprise clients” (sometimes shortened to “enterprise” or “client”).
Fieldglass is a vendor management system (VMS) used by several of our enterprise clients.
General Services Agreement (GSA)
A GSA is the document that establishes and describes the legal parameters of the working relationship between independent professionals and MBO.
Independent Contractor (IC)
A common industry term for skilled, experienced professional talent that MBO recognizes — though we prefer the term “independent professional” to represent these workers who serve companies on a project basis, sometimes multiple projects and enterprise clients at a time, instead of as full-time employees.
Independent Professional (IP)
Independent professionals are the providers of services, the talent that buyers source on our Marketplace platform. They are skilled, experienced professionals who serve companies on a project basis, sometimes multiple projects and enterprise clients at a time, instead of as full-time employees.
IQNavigator is a managed service provider (MSP) and vendor management system (VMS) used by several of MBO’s enterprise clients.
Job Posting (JP)
A Job Posting - sometimes also called a Temporary Service Request (TSR) — is a new work order that an MBO enterprise client, or managed service provider operating on their behalf, posts within a vendor management system.
Limited Liability Company (LLC)
A limited liability company is a business structure that can combine the pass-through taxation of a partnership or sole proprietorship with the limited liability of a corporation. Our Business Services team helps independent professionals establish an LLC for tax advantages.
Marketplace (or MBO’s Marketplace)
MBO's Marketplace is a platform where leading, innovative companies turn to find skilled independent talent and where independent professionals eager to work with those enterprises can create a Profile to land project opportunities, join talent networks, and accelerate their careers.
Major Enterprise Programs (MEP)
Major Enterprise Programs are the programs designed to serve the independent workforce needs of our largest enterprise clients and focus on compliance.
Master Services Agreement (MSA)
This is the contract detailing all the responsibilities and obligations between MBO and an enterprise client for every functional area of the relationship — rates, services, terms and conditions — but it can also refer to a similarly comprehensive agreement with a partner organization or service.
Managed Service Provider (MSP)
An MSP is an outsourcing option for enterprises commonly used to absorb day-to-day operations around HR responsibilities and vendor services.
A Non-Associate is an independent professional who is either
- Paid by MBO
- Paid by a third-party vendor (like a staffing agency) to work on a client’s project
We still qualify and track the latter group for compliance and invoicing/remittance purposes.A Non-Associate is either an independent professional paid by MBO or an independent professional or employee working on an enterprise client’s project paid by a third-party vendor (like a staffing agency). We still qualify and track the latter group for compliance and invoicing/remittance purposes.
Onboarding is the process through which new hires are integrated into an organization.
In our Marketplace platform, “Opportunities” are open project assignments either posted directly by a buyer or created in an enterprise client’s integrated vendor management system and automatically published in Marketplace.
Purchase Order (PO)
Enterprises provide this document to MBO to outline project details and expectations such as, description, length, scope, and rates. That client’s PO is then used by our internal teams to create a responsive work order in MBO’s system.
Portal (or MBO’s Portal)
Portal is an MBO platform that provides independent professionals with one-stop tracking and centralized visibility across all their payment and project information. Portal also provides enterprise clients with visibility and self-service over their independent workforce programs and activities.
Payroll Services (PS)
A program approximating a traditional W2 employee setup for independent professionals.
Program Specialist (PS)
An MBO team member managing an enterprise client’s independent workforce needs
The qualification process occurs during an independent professional's initial enrollment with MBO, when we verify their legal classification in terms of employment tax status and the requirements of one of our independent workforce programs. Those requirements are set forth by MBO, the enterprise client, and relevant regulatory agencies including the IRS and Department of Labor. This qualification process can additionally identify workers' compensation risks, international travel and immigration requirements, and any other applicable compliance issues.
Requalification is when we renew an independent professional's qualification status (see definition above) on either an annual basis or when they begin a new engagement.
Requisition (Project Opportunity)
A requisition is an enterprise company’s description of a contract position they are seeking to fill. It includes a description of the project, start and end date, location requirements, and potentially the bill rate associated with the work.
Small Enterprise Programs (SEP)
Refers to services and offerings tailored for smaller-scale independent workforce programs.
Service Level Agreement (SLA)
Drafted by MBO and an enterprise client, the SLA formalizes an independent workforce program’s level and speed of service.
SMB stands for “small and medium-sized business(es).”
Statement of Work (SOW)
An SOW is the document enterprises provide to MBO to outline project details and expectations (description, length, scope, rates). The client’s SOW is then used by our internal teams to create a responsive work order in MBO’s system.
We sometimes refer to independent professionals — the skilled, experienced professionals who serve companies on a project basis instead of as full-time employees — as Talent Clients or simply “talent.”
Temporary Service Request (TSR)
A TSR is a type of work order posted by an enterprise client in their vendor management system. When a vendor management system is integrated with Marketplace, each TSR creates a corresponding “Opportunity” in Marketplace.
Vendor Advisory Services Team (VAST)
VAST helps ensure the independent professionals working for our enterprise clients remain fully compliant. They review payroll surveys and work engagement questionnaires for workers’ compensation concerns, international work locations, and immigration/VISA needs as well as providing program determinations. They also support the talents’ business requalification process on an annual basis (or with each new project).
Professionals determined by MBO to qualify as businesses can engage in our Vendor Services program. This program is exclusively for talent with an existing business structure (LLC or Corporation), an online marketing presence, outside revenue, and other clients. They must also be behaviorally independent from the client while satisfying the client's business insurance requirements. As opposed to our Business Services program — where we help independent professionals lacking one or more of the aforementioned qualifications — Vendor Services professionals don't require MBO's assistance.
Vendor Management System (VMS)
A VMS is a system or software used by enterprises to streamline and consolidate their independent workforce processing and reporting.
Work order (WO)
A WO is a document enterprises provide to MBO to outline project details and expectations (description, length, scope, rates). The client’s work order is then used by our internal teams to create a responsive work order in MBO’s system. The difference between the two work orders is principally technical. Though they vary in format, client work orders are a relatively basic document listing what’s being requested while our internal work order is more like a digital program setting systems in motion to fulfill what’s been requested.
Encountered a term or expression you didn’t understand that’s not covered here? Let our Support Team know so we can add it to our growing list!